Three papers, one check

Verify your account at National Casino before your first payout

This identity and anti-money-laundering check is required by our license and usually takes 67 hours from the moment your papers land.

Start verification now

Anjouan licensedALSI-235044, regulated since 2013

A cleared account

Your cleared account, line by line

You will know who runs the check, how long it takes and where to send questions.

Who checks

National Casino LLC

License

Anjouan Offshore Finance Authority, ALSI-235044

How long

67 hours

Mandatory

At the latest before the first withdrawal

Questions

[email protected]

Minimum age

18+

How it runs

Getting the check cleared in one pass

Most delays come from one blurry corner or a cropped edge, so here is what each upload needs.

Photo or scan?

A straight, well-lit photo of your photo page beats a flatbed scan. Watch the four corners: they must all sit inside the frame, with no shadow across the text.

Your second upload

The address page follows, taken within the last stretch of months and showing your name and street. Now a cropped header or a folded crease makes the whole page unreadable.

Proof it is your money

A screenshot of your Skrill or card page ties the payment method to you. Readers often show a masked card number only: the first and last digits plus your name should be visible.

The waiting window

Once everything is in, you wait for the 67 hours to run while the files are reviewed. Check your inbox now and then, since a single reshoot can restart the count.

Papers and proof

The papers behind the check

Use this when the upload screen opens and you want to send the right file once.

Proof of identity

ConfirmsYou are the person on the account

Must showFull photo page, all four corners, in date

Proof of address

ConfirmsWhere you actually live

Must showYour name, street address and a recent date

Payment method confirmation

ConfirmsThe money is yours to move

Must showYour name and the card or wallet ends

Check triggers

Which point in play brings the check?

By the end you will know which four moments trigger a verification request.

A higher limit request

A prompt above the deposit slider appears when you ask for a higher limit, and the team then requests proof of identity and proof of address.

Before the first cash-out

A holding note sits beside the cash-out button on your first payout, because the licence asks us to confirm who you are before money leaves.

Clarity on mismatched details

A red flag on the account page appears when the name on your card or address differs from your documents, so the team rechecks identity.

A routine funds query

A confirmation screen marks a payment well above your usual pattern, and a routine source of funds request follows so the licence stays satisfied.

Routine before an AML review

A banner on the payments tab explains the request: our Anjouan Offshore Finance Authority licence, ALSI-235044, requires checks against money laundering. It is routine for every licensed operator, never an accusation against you, and the team walks through it with you.

The list on screen names the papers, and only the relevant ones are requested.

Recent bank statements
Payslips from your employer
A tax assessment summary
Proof of a pension or benefit
A signed letter from your employer

Turn a rejection into an approval

A full frame passes. A screenshot with cut edges or a blurred strip is refused, because reviewers cannot see the full frame intact. Photograph the whole page, edges included Send the original file, not a screenshot

Past the date, start again. A passport or licence past its expiry date is refused outright, since it no longer proves who you are today. Check the expiry date before uploading Renew first, then send the new copy

Your file says otherwise. A name spelled differently or an address that moved last month is refused, because the file must match your account details. Update your profile before you resend Match the spelling on your ID exactly

Compliance replies

Pick the answer you came for

Six plain replies that settle the check, so the payout button stops feeling like a mystery.

Which regulator licensed this casino, and under what number?+

National Casino LLC holds licence ALSI-235044 from the Anjouan Offshore Finance Authority, registered as company 251162. That licence obliges the operator to confirm who each player is before money leaves the account. The rules you meet here follow from that duty, not from staff preference.

Will I be asked for the same papers more than once?+

No. Papers already accepted stay on file, so a later payout does not restart the process. If a document has expired, the address has changed or the image is no longer readable, a fresh copy may be requested. Nothing is collected twice out of habit.

Is this information kept private once it reaches the casino?+

Yes. Uploads travel over 256-bit TLS and are opened only by staff handling the check. Identity papers are held to confirm who you are and to satisfy the licence, and they are never sold or handed to advertisers. The privacy team answers questions sent to [email protected].

Can the casino request documents before I cash out?+

Yes. The licence lets the casino set the moment, so a request can arrive at registration or after the first deposit. Many New Zealand players are cleared long before a payout is on the table. Sending papers early simply shortens the wait at the end.

What should I do if my legal name has changed?+

Send the current identity document together with a record linking the old name to the new one, and the file is updated. Until that happens, a payout name that differs from the account name will hold the request. Write to [email protected] and the team will confirm which record it needs.

How many hours should I expect to wait for a decision?+

Roughly 67 hours is the usual turnaround from a complete upload, and clean smartphone photos tend to land at the quicker end. Skewed, cropped or glare-covered images push the review back to the start. A decision arrives by email as soon as the team finishes.